FAQs

What is SAMPLES?
SAMPLES is Kuwait's first physical material library offering a wide array of finishing material samples that help designers enhance their presentations and projects.

Who can use SAMPLES?
Our services are available to interior designers, architects, design students, and anyone in need of material samples for interior design projects.

How do I order samples from SAMPLES?
Simply browse our collection on the website, select the samples you need, and place your order. We will deliver your samples directly to your address.

What types of materials can I find at SAMPLES?
We offer a diverse range of materials including natural stones, woods, metals, glass and mirrors, tiles, and soft materials, among others.

Is there a limit to how many samples I can order?
No, there is no limit to the number of samples you can order. However, for large orders, please contact us directly to ensure the best service.

How long does it take to receive my samples?
Delivery times may vary based on your location and the specifics of your order. Generally, it takes 1-5 business days for delivery within Kuwait.

Can I return or exchange samples?
Due to the nature of our products, all sales are final. However, if there is an issue with your order, please contact us immediately for assistance.

How can suppliers collaborate with SAMPLES?
Suppliers interested in showcasing their products through SAMPLES can contact us via our website or WhatsApp Number for more information on partnerships and collaboration opportunities.

Do you offer discounts for educational institutions or bulk orders?
Our pricing is structured to be accessible to students and educational institutions, ensuring that our material samples are affordable without additional discounts. For bulk orders, please contact us to discuss how we can best meet your needs.

How can I get assistance if I have questions or need help with an order?
Our customer service team is available to help you. You can reach us through our contact page on the website, via email, or by WhatsApp message during business hours.